We require 24 hour notice for any schedule changes or cancellation requests. Please understand that when an appointment is missed, cancelled, or changed without providing a 24 hour notice we are often unable to fill that appointment time. This is an inconvenience to our providers and also means other patients and clients miss the chance to receive services they need. For this reason, we will charge of 20% of the service fee for the first missed appointment and 100% of the service fee for each additional missed appointment. We require a valid credit card number before booking appointments so that appropriate fees may be charged if a late cancellation does occur. 

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We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make it to your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis. 

CURRENT INTAKE FORM IS REQUIRED PRIOR TO RECEIVING SERVICES.

​​Intake forms and credit card entry can be found in the Welcome email.